If you are needing to get in contact with us you can use the CONTACT link or email us at stefanie@suite3801.ca

Once your order has been shipped we will send you a confirmation email with tracking. Click the link in your email or copy and paste the tracking number to the designated courier website.

We accept all major credit and debit cards, PayPal, and other secure payment options available at checkout. All transactions are encrypted and processed securely.

Turn around times are depend what the project is and how big it is. To get a full detailed list read below:

Laser Engraved Tumblers: Laser Engraved tumblers have a turn around time of 1-2 days. If you are bulk ordering 10 or more, expect the turn around time to be around 3-5 days

Wooden Laser Cut & Hand Painted Items: Turn around time for these items are anywhere from 2-5 days. This is dependant on the detail in the painting and the assembly of everything.

3D Printed Items: 3D printed items are based on how long the print will take and (in the rare event) a print fails! Most prints take anywhere from 1-4 days to print. If a 3D print is being ordered an estimated turn around time will be given as soon as the design is uploaded!

Sublimation Items: Sublimation items have a 1-2 day turn around time. However, just like Laser tumblers, bulk amounts of 10+ expect around a 3-5 day turn around time.

Apparel: Apparel turn around is 2-5 business days. This is dependant on how long our ordered DTF prints take to print.